achillea
Member
- Joined
- Feb 29, 2016
- Messages
- 903
I was watching a You tube video and closed the laptop for a while. I came back and the screen was gone and there was an audibe warning that Microsoft had detected a malware and I needed to call them immediately. The computer was frozen... I could do nothing.
I called the number and they said they were Microsoft certified and would fix the problem but they had to take over the screen. I agreed and followed the directions they gave me and then the arrow started to move on its own and it was them in control. They showed me a page and showed what was happening. At any rate they said the Microsoft defender and mcafee were not working thus the problem.
So fir a few hundred dollars they would fix it but it would take a few hours.
I agreed and sure enough the computer worked again.
At any rate it is a scam and going around now.
If this happens
Hit CTL/ALT/DEL at the same time and close down the computer so it will not be locked. What you see in the locked aspect is their webpage and not Microsoft.
They said they are going to give me a refund after I told them about contacting my credit card for a dispute and if they didi not then I would contact the FBI and the FTC. That scared them and they have sent me an email confirming they are going to refund which should make the dispute easier.
At any rate it is scarey to have your computer totally frozen and there is nothing to do.
Now I know CTL/ALT/DEL If I only had had a V8 you wascally wabbit
I called the number and they said they were Microsoft certified and would fix the problem but they had to take over the screen. I agreed and followed the directions they gave me and then the arrow started to move on its own and it was them in control. They showed me a page and showed what was happening. At any rate they said the Microsoft defender and mcafee were not working thus the problem.
So fir a few hundred dollars they would fix it but it would take a few hours.
I agreed and sure enough the computer worked again.
At any rate it is a scam and going around now.
If this happens
Hit CTL/ALT/DEL at the same time and close down the computer so it will not be locked. What you see in the locked aspect is their webpage and not Microsoft.
They said they are going to give me a refund after I told them about contacting my credit card for a dispute and if they didi not then I would contact the FBI and the FTC. That scared them and they have sent me an email confirming they are going to refund which should make the dispute easier.
At any rate it is scarey to have your computer totally frozen and there is nothing to do.
Now I know CTL/ALT/DEL If I only had had a V8 you wascally wabbit